About Visit SL Travels –
Established in 2013, Visit SL Travels takes great pleasure and immense pride in extending a warm invitation to guests from around the world to experience our homeland. Situated on this little island of rich diversity and abundant variety, we find ample opportunities for our professional and highly experienced team to cater to the discerning visitor.
With numerous accolades received from travelers worldwide who have been captivated by the beauty of Sri Lanka and the exceptional hospitality offered by our team, we continuously strive for enhancement by carefully selecting other esteemed partner suppliers. Our unwavering mission is to ensure an unparalleled experience of this magnificent country, regardless of one’s budgetary considerations.
This Policy –
This policy has been crafted with the aim of elucidating the data we gather, the rationale behind its collection, the methods employed for its acquisition, and the circumstances in which it is applied. We are committed to maintaining the currency of this web page by regularly revisiting our policies, thereby upholding transparency and clarity in our dealings with all stakeholders.
About Personal Data –
Starting from May 25, 2018, within the European Union, the management of personal data is regulated by the General Data Protection Regulation (GDPR). At Visit SL Travels, our commitment is to ensure that the security and handling of everyone’s data are maintained at the same high standard, regardless of your geographical origin.
How we collect data –
When you make contact via phone, complete an online form on our website, send us an email, or make a reservation for a travel program, we securely gather all pertinent data associated with your inquiry or travel plans. This data is meticulously stored within our internal database, ensuring its security. It’s important to note that this information is not retained on our website; instead, it is safeguarded within our internal systems.
Data we collect –
The personal information obtained from any of the aforementioned channels typically comprises your name, email address, phone number, country of residence, and any additional details you voluntarily furnish during this interaction. When you make a reservation for a tour, we may request more comprehensive data, including your physical address, date of birth, passport particulars (only if necessary for flight or train ticket bookings or visa applications), and relevant health information. Additionally, we gather information regarding your interests to facilitate a tailored and meticulously crafted tour experience uniquely suited to your preferences.
What your data is used for –
We utilize your personal information to meet our responsibilities to you, encompassing:
- Generating a price estimate.
- Engaging in discussions regarding travel plans.
- Dispatching the information you’ve sought.
- Reserving your travel itinerary.
- Soliciting your input on our services.
- Informing you of any modifications or adjustments to your booking.
- Alerting you to urgent situations.
- Furnishing you with a streamlined service and keeping you informed with the latest information.
We never sell data to third parties. This data will be used by our team to ensure you have a safe tour and in relation to the services we provide.
Your content and images –
Upon your return from the tour, when you provide us with your content and images, you grant us authorization to publish them on the blog section of our website. Furthermore, we may inquire about the possibility of utilizing your images for promotional purposes, both on our website and across social media platforms such as Facebook, Instagram, and Twitter. We are committed to providing proper attribution and tagging as applicable.
The blog will prominently feature your name, photographs, and the content you’ve contributed. However, should you prefer to maintain anonymity, kindly inform us, and we will promptly exclude your actual name. It’s essential to emphasize that we will solely employ content that you willingly provide us with, and only with your explicit consent.
Kindly be aware that our Privacy Policy is intentionally designed for clarity and transparency, prioritizing accessibility over an exhaustive compilation of legal terminology. If any aspect appears unclear or raises questions, we earnestly encourage you to reach out to us. Your feedback is greatly appreciated and will aid us in further refining our policies.
